Terms & Conditions

Welcome to Dewly. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our services.

🛍️ Use of Our Store

By using this website, you confirm that you are legally capable of entering into a binding agreement and will use our store only for lawful purposes.

📦 Products & Availability

All products listed on Dewly are subject to availability. We reserve the right to modify, discontinue, or limit quantities of any product without prior notice.

We make every effort to display product descriptions and images accurately. However, slight variations in color or texture may occur due to lighting or screen differences.

💳 Pricing & Payments

All prices are listed in applicable currency and may change without notice. Payments must be completed in full before orders are processed. We reserve the right to cancel any order suspected of fraud or unauthorized activity.

🚚 Shipping

Estimated delivery time is 7 days, excluding unforeseen delays caused by courier services, weather, or public holidays.

🔁 Returns & Refunds

Returns and refunds are subject to our Refund Policy (see below).

⚖️ Limitation of Liability

Dewly shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

🔄 Changes to Terms

We may update these Terms & Conditions at any time. Continued use of the website means you accept any changes.

For questions, contact us at:
📧 Helpcare Email: support@dewlyofficial.com

Refund & Return Policy 🔁✨

At Dewly, customer satisfaction is important to us. Please read our refund and return policy carefully before making a purchase.

📦 Returns

Due to the nature of body care products, we do not accept returns on opened or used items for hygiene and safety reasons.

Returns are only accepted if:

The product is damaged upon arrival
The wrong product was delivered

You must contact us within 48 hours of delivery with clear images of the issue.

💸 Refunds

Once your request is approved, refunds will be processed to the original payment method within 7–10 business days.

Shipping charges are non-refundable unless the issue was caused by us.

❌ Non-Refundable Items

Opened or used products
Sale or promotional items
Orders with incorrect address provided by the customer

For support, contact:
📧 Helpcare Email: support@dewlyofficial.com